A Dao of Product Design

What the world needs now is not more emotionally fragile, harried, and uncertain people. Deeply consider the potential effect your product has on users, and how that effect can cause ripples in society. Faruk Ateş urges us to make sure our user experience fosters civility and emotional well-being, because our products don’t exist in a vacuum.

Accessibility Whack-A-Mole

“How do we deal with accessibility needs for which there are no definitive answers?” asks Eleanor Ratliff. Sometimes we arrive at a fix that helps one group of people only to find that our solution undermines another group’s experience. Through the prism of typeface choice, Ratliff relates how she and her team tackled the problem of accessibility whack-a-mole for a rebranding project.

Let Emotion Be Your Guide

There is no separate digital experience for human emotions. In the realm of feelings, it’s all real life. Hana Schank and Jana Sedivy learned from their surprising and transformative encounters with users of a hospital website that you gain deeper insights when you let emotion take the wheel once in a while.

Awaken the Champion A/B Tester Within

Athletes capture and analyze data to optimize their performance. A/B testing can produce winners the same way: with data that goes beyond best guesses via behavioral analysis to extract deeper insights.

Why We Should All Be Data Literate

Design to the data. That’s the mantra of modern, research-driven web designers. But blindly accepting statistics and studies at face value is delusional at best, irresponsible at worst. Former journalist and current design specialist Dan Turner says be a skeptic. And don’t let fear of math, or innumeracy, stop you from running the numbers. Unexamined data can lead to costly mistakes. (Hint: Tripling your page views doesn’t mean much if you started with one visitor.)

Designing Interface Animation

“How your brand moves tells its story.” In this excerpt from her new book, Designing Interface Animation: Meaningful Motion for User Experience, author Val Head focuses on how motion can help bring a brand to life and make it memorable.

Designing Interface Animation: an Interview with Val Head

Animation has come a long way over the course of the web’s still-young history. For years, designers felt the need to take sides. Should we build hypnotic sites in Flash? Or should we stick to static, standards-compliant sites built with HTML and CSS? Author Val Head never wanted to choose. Her new book, Designing Interface Animation, celebrates how animation is finally coming into its own, and shows us what we can do with it. In this wide-ranging interview, she tells us why she loves animation so much.

Communicating Animation

Consistent animation is crucial to both branding and UX. But because animation sits squarely at the intersection of design, development, and UX, achieving consistency presents unique communication challenges. Including animation in our style guides is a good place to start, but no “ultimate” animation style guide currently exists. Indeed, there may never be an animation-style-guide pattern that satisfies everyone. But Rachel Nabors maps out how we can create the ultimate animation documentation for our own teams.

Resurrecting Dead Personas

You spent a lot of time and money putting a human face on your market research. You created a dream-user and pledged to design with this persona in mind. But something happened. Now, your user persona is dying a lingering death. Meg Dickey-Kurdziolek explains that user personas—those darlings of user-centered design—require care and feeding to remain vital, and valid.

Adapting to Input

The rise of mobile devices made us confront the reality that we can’t control the size of the viewport, and we adapted. Now it’s time to face up to another reality: web input modes are proliferating and we have no control over which ones a user has and prefers. Seasoned developer Jason Grigsby has some advice on adapting to the way the web is now.